SGR Terms and conditions

   2.

To reserve the property the client should complete the online booking form at the time of payment of non refundable deposit (20%) The owners will send email to the client as official confirmation of booking. If full payment is not received within 6 weeks of arrival, the booking will be cancelled and deposit will be lost. Last-minute bookings (1-6 weeks before date of holiday) will require payment in full.

   3.

In the event of cancellation the following conditions apply

20% deposit will be lost if holiday cancelled up to 6 weeks before arrival
50% will be lost if holiday cancelled between 4-6 weeks before arrival
75% will be lost if holiday cancelled between 2-4 weeks before arrival
100% will be lost if holiday cancelled up to 2 weeks before arrival

All cancellations must be received in writing/email by the owners

   4.

£75 Compulsory Breakages Deposit required on arrival. This will be returned approx 2 weeks after departure.

   5.

The client is strongly recommended to arrange a comprehensive travel insurance policy including cancellation cover and to have full cover for the party’s personal belongings, public liability etc as these are NOT covered by the owners’ insurance. Our local representative/owners accept no liability for personal injury during the rental period although every effort is made to ensure that the property is in perfect condition for the duration of your stay, the owners cannot accept responsibility for any third party claims, accidents, damage or loss, however they were caused.

   6.

The apartment will be available after 2pm on day of arrival, and must be vacated by 10am on day of departure unless otherwise agreed in advance with owners

   7.

Clients must ensure that children are not left alone in the property at any time. Neither are they allowed access to the pool area unless accompanied at all times by a responsible adult.

   8.

The client shall report to the owners, without delay, any defects in the property or breakdown of equipment or appliances in the property so that arrangements can be made for repair or replacement as soon as possible.

   9.

THIS IS A NON-SMOKING APARTMENT, Smoking is allowed in the garden, or around the pool area. No pets allowed

10.

We reserve the right to refuse admission or remove guests who do not follow our booking conditions or while on the premises illegally possess or deal in controlled substances or are intoxicated, profane, lewd, or brawling; who indulge in bad language, misconduct or disturb the peace and comfort of neighbouring homes, does not vacate the property at the checkout time unless an extension of time is granted by us. Refusal of admission or removal from our property shall not be based upon race, creed, colour, sex, physical disability, or natural origin.

11.

If you lock yourself out of the property there will be a call out charge of 15-20€ If we are unable to gain entrance into the property due to keys being left inside the lock we may need to call out a locksmith and all charges will be passed on to the renter. Renters are responsible for the replacement of lost Keys (25€) or damaged Remote Garage Fob (100€)

12.

Our onsite representative/owners shall not be liable to the client:

a) for any temporary defect or stoppage in the supply of public services to the Property, nor in respect of any equipment or appliances in the Property, garden or swimming pool.
b) For any loss, damage or personal injury which is the result of adverse weather conditions, riot, war, strikes or other matters beyond the control of the owners.
c) for any loss, damage or inconvenience caused to or suffered by the Client if the Property shall be destroyed or substantially damaged before the start of the rental period and in any such event, the owners shall, within seven days of notification to the Client, refund to the Client all sums previously paid in respect of the rental period.
d) The guest is hereby made aware that on the complex there will be other homes/apartments under construction. Our Agents and/or the owner will not accept liability for any complaints arising from construction.
e) Our onsite representative/owner will not be liable for any loss due to noise or disturbance from anywhere within the vicinity of the property.

13.

The property is to be occupied only by those whose names appear on the booking form and will not exceed 4 persons. Our onsite representative/owner reserves the right to refuse admission to any person whose name does not appear on the booking form.

14.

All cars parked either in the designated garage space or within the complex are left at the car-owner’s own risk.

15.

Roda Golf & Beach Resort is an ongoing development and there is currently some construction work on site. This is not in the vicinity of the apartment and we believe it will not disrupt your stay in any way. However, for the time being, we have decided to reflect this fact in the prices we quote.

16.

By payment of the rental deposit, the client accepts that these terms and conditions have been read and accepted. A copy of these can be sent separately by the owners on request.